Ray Information and Updates

CampusClear App: To access The Ray, patrons should download the "#CampusClear" App and show the "Good to Go" screen to the Entrance Attendant. Students, faculty, and staff are required by DePaul University to sign in on #CampusClear before going on campus. Please do not use The Ray if you have any of the symptoms associated with COVID-19. 

COVID-19 Screening Questions: Patrons who do not have a phone or cannot show #CampusClear approval will need to respond to several screening questions to gain entrance to The Ray. Please do not use The Ray if you have any of the symptoms associated with COVID-19.

Face Covering Policy: 

• We ask that you use a facial covering at all times unless swimming in the pool. 
• Facial coverings should cover the lower part of the face including the nose, mouth, chin. 
• Face shields (without a nose/mouth/chin coverage mask underneath) and Valve Masks do NOT meet this criteria above.

COVID-19 Waiver: Members will need to sign the COVID Assumption of Risk form and take a new picture at the Membership desk at your first visit. For those members with children ages 16 and 17, you MUST either accompany your minor on their first visit to sign this form OR sign the attachment and email it to us/send it with them on their first visit. They will not be allowed to enter without it.

Limited Facility Access: Beginning Monday, January 18, facility access is limited to those ages 16 and above who are current DePaul student, faculty or staff members. We are hopeful to welcome non-University members back soon.

Workout Areas: To comply with state and city health guidelines, we have had to restrict the number of people working out at one time in strength and cardio areas. During heavy use times in the 2nd floor strength area, your name and cell number may have to go on a waiting list and you may use other areas of the facility until we notify you. Thanks for your patience. 

Locker Rooms: Daily locker checkout and drop-in locker room use have resumed during State of Illinois Tier 1 Mitigation. The locker rooms will operate under capacity limits; 22 people at a time per locker room. Please come to The Ray in your workout attire if at all possible. Restrooms within the locker rooms are open for use.

Reservations: Pool access, court use, and selected personal fitness spaces require reservations. See instructions in the "reservations" section below. 

• Facility policies adhere to CDC, state, and city guidelines.
• Entering procedures that include:
• Health screening questions administered to all staff and patrons each visit.
• Contactless check-in; holding card or phone scan-card to window for scanning.
• Safety window barrier between entrance counter staff and patrons.
• Facial covering requirements at all times, including during exercise (exception: pool lap swim).
• Masks with valves are NOT permitted.
• Physical distancing of exercise equipment and activity and patron adherence to distancing guidelines in all areas.
• Lowered capacity of activity areas.
• Reservation of high-use, in-demand spaces to include staff cleaning of space and equipment between each user.
• Increased hand sanitizer and gym-wipe stations. 
• Scheduled cleaning and sanitizing of high-use, high-touch areas such as locker rooms, showers, pool gutters, workout and recreational equipment and spaces, and check-out items. 

We expect that patrons will adhere to the following in assisting us to ensure everyone's safety:

• Review the health screening questions prior to coming in to the facility or complete the CampusClear App instructions. If you can answer "yes" to any of the questions or if you have been to any states requiring quarantine by Chicago guidelines, you will not be allowed to use The Ray at this time.
• Use a facial covering at all times unless swimming in the pool. Facial coverings should cover the lower part of the face including the nose, mouth, chin. 
• Face shields (without a nose/mouth/chin coverage mask underneath) and Valve Masks do NOT meet this criteria above.
• Bring your own towel and keep bags and towels with you at all times while in the facility.
• Check ahead of time to see which areas require reservations so that we adhere to capacity guidelines and there is minimal movement throughout the facility.
• Be patient in use of equipment; adhere to 6 foot physical distancing at all times.
• Wipe down all equipment and spaces before and after use.
• Even though you wipe down equipment, flip the "Clean" sign on cardio equipment to "Sanitize Me" so that our staff know to deep clean that piece of equipment in between uses.
• Wash your hands and use hand sanitizer frequently.
• Water fountains will not be available for use although bottle fillers will be; please bring a water bottle with you or you may purchase one at the Pro Shop. 
• Respond to staff directives immediately. 
• Understand that all restrictions are put in place to keep patrons and staff as safe as possible.
• If you feel that you cannot follow these guidelines, you may want to pause or defer your membership until a time that works better for you. 

Winter Quarter Hours

Monday - Thursday: 6 am - 8 pm
Friday: 6 am - 7 pm
Saturday: 8 am - 4 pm

Sunday 11 am - 6 pm

Winter Quarter Hours

Monday - Friday: 6 am - 6:45 pm
Saturday: 8 am - 3:45 pm
Sunday: 11 am - 5:45 pm

Pool lanes must be reserved for use online or through the Ray App prior to entering the pool. Lane reservations are available on the hour for a 45-minute time block to allow for cleaning between use.  Reservations open 48 hours in advance. There is a limit of one person per lane.  Please bring your own towel.

• Daily locker checkout and drop-in locker room use have resumed during State of Illinois Tier 1 Mitigation. The locker rooms will operate under capacity limits; 22 people at a time per locker room.
• Due to COVID-19 restrictions, towels are not provided, so patrons are encouraged to bring their own towels for personal use.
• Storage lockers are available to rent in three sizes: please see the chart on the Locker and Towel Services page for prices / check with the Membership office for availability.

• Alternative shower is available in the Assisted Change/Family Locker Room near the pool. Patrons may use unisex restrooms on the 2nd and 3rd floors. 
• Free temporary lockers are available on the second and third floors.
• Patrons are allowed to keep a small bag with personal items with them in the facility as long as it is kept near the member's location and it does not cause a tripping hazard.
• Large items, such as winter coats or boots that do not fit in small bags may be stowed in daily, temporary or rental lockers while using the facility.
• Keep your valuables with you at all times or leave them at home. DePaul University and Campus Recreation are not responsible for lost or stolen items.

Due to restrictions in capacity and operations, including paused services, no access for children under the age of 16, and reservation requirements for some areas, membership activation and billing for paid memberships may be deferred to later dates. Details for each membership type are listed below.

Community and Alumni Memberships (including adult dependents): We are hopeful the facility will reopen soon. While we are closed, you are not being billed. When we do reopen, you will have the opportunity to continue to keep your membership "paused" and you may reactivate at any time. For those chose to delay reactivation, your March credits will only apply if reactivation occurs by June 1, 2021. When we reopen, we will be selling new community and alumni memberships on a limited basis. If you are interested, contact us at CampusRecreation@depaul.edu and we will put you on a waiting list to be contacted when we are allowing a new round of members in to The Ray. 

Faculty/Staff Memberships: Payroll deduction and automatic use of the facility will resume on February 26. If you had resumed your payroll deductions in September, but do not wish to come back in February, contact CampusRecreation@depaul.edu with that information. If your membership and payroll deduction was "paused" in fall 2020, it will remain so in February 2021.

Student Memberships: Full-time undergraduate students are automatic members of The Ray through fees paid in their tuition; part-time, graduate, and Law students have the choice to purchase a Ray membership at the same rate. Go to our student membership page for more information. 

1st Floor

• Lockers: Daily lockers are available, but towels are not provided. You will be able to bring one bag to activity areas.
• Atrium: Tables and chairs are still available for lounge / study space.
• Racquetball Courts:  Limit 2 people per court in compliance with State of Illinois Tier 1 Mitigation guidelines.
  
• Must be reserved prior to use online or through Ray App. 
• Table Tennis: May be used in reserved racquetball court. Ask Ray staff for assistance moving table into court. 
• Pool: Limit of 1 person per lane; lap swimming/workout only; not for recreational use.
• Lanes must be reserved prior to use online or through Ray App. 
• All lane reservations begin at the top of each hour and last 45 minutes.
• We request patrons take soap showers prior to pool use.

2nd Floor:

• Workout Equipment / First Come First Served
• Most of our strength stations and cardio equipment pieces are available for drop-in use. If a piece is not clean and ready, there will be a "Wait" sign posted on it. 
• Our strength area has a new look and layout, so we hope you enjoy your return! We now have nine personal fitness spaces available in the dumbbell area for drop-in use.
• All of our equipment is at least 6 feet apart and patrons are required to wear facial coverings.
• Patrons and staff must clean equipment before and after use. 

3rd Floor:

• Court 1: Cardio Equipment / First Come First Served
• Rowers / Cycles / Recumbent Bikes 
• Court 2 - 4: Recreational Sport Courts / Reservations Needed for each 1/2 Court*
• Limit 3 people per 1/2 court
• Court 2A / 2B / 3A / 3B / 4A / 4B: Basketball (only shooting and skills allowed; no competitive games)
• Court 2B: Pickleball (1 v. 1 or 2 v. 2 only)
• Court 4A: Badminton (1 v. 1 or 2 v. 2 only)
• Court 3A / 3B: Volleyball (1 v. 1 or 2 v. 2 only)
• Court 4 Alcove / First Come First Served
• Speed Bag / Heavy Bag
• Studio D: Workout Equipment / Reservations Needed*
• Nine Personal Fitness Squares available; you may pull your choice of the following equipment:
• Dumbbells (2.5 - 15 lbs) / Stability Balls / Kettlebells / Body Pump Bars
• TRX (1 square) / Step Risers / Boxes
• * Must be reserved prior to use online or through Ray App.

4th Floor:

• Track / First Come First Served
• Limit 6 runners / walkers at one time
• Keep physical distancing space of 6 feet
• Track North and South Infields / Reservations Needed*
• North Infield: 2 Personal Fitness Stations with access to functional training equipment including: FitBench (dumbbells / kettle bells / Tire Flip)
• South Infield: 1 Personal Fitness Station with access to LifeFitness Synergy cable piece / plyo boxes / med balls
• * Must be reserved prior to use online or through Ray App.

• Use any of our cardiovascular equipment on the second and third floor
• Second floor: Treadmills / Stairmasters / ellipticals / Arc trainer
• Third floor: Includes rowing machines, cycles, recumbent bikes, etc.
• Use the strength equipment on the second floor.
• Including, among other things, selectorized (pin) equipment, free weights, dumbbells, benches, Olympic platforms, half-racks, Smith Machines, HOIST, cable-cross, Free Motion pieces.
• Use the stretching mats available on the second and third floors.
• Use the speed bag or heavy bag in the Court 4 alcove (third floor)
• Run on the track  (fourth floor)

Reservation instructions are located in another section on this page.
1st Floor:

• Racquetball Courts: The courts are limited to 2 people per court.
  
• Table Tennis: May be used in reserved racquetball court. Ask Ray staff for assistance moving table into court. 
• Pool: Limit of 1 person per lane; lap swimming/workout only; not for recreational use.
• Lanes must be reserved prior to use online or through Ray App. 
• All lane reservations begin at the top of each hour and last 45 minutes.
• We request patrons take soap showers prior to pool use.

2nd Floor:

• Studio A: 2 personal fitness spaces available for reservation.

3rd Floor:

• Courts 2 - 4: Recreational sport courts; six half-court spaces available for reservation
• Please note: Limit 3 people per 1/2 court
  If reserving for two people, only one person needs to make the reservation. Both individuals MUST be Ray members or DePaul students, faculty or staff. No guests or children under age 16 are allowed in the Ray at this time.
• Court 2A / 2B / 3A / 3B / 4A / 4B: Basketball (only shooting and skills allowed; no competitive games) and Soccer skills
• Court 2B: Pickleball (1 v. 1 or 2 v. 2 only)
• Court 4A Badminton (1 v. 1 or 2 v. 2 only)
• Court 3A / 3B: Volleyball (1 v. 1 or 2 v. 2 only)
• Studio D: Nine personal fitness spaces available for reservation
• You may pull your choice of the following equipment:
• Dumbbells (2.5 - 15 lbs) / Stability Balls / Kettlebells / Body Pump Bars
• TRX (1 square) / Step Risers / Boxes / Mats

4th Floor:

• Track North and South Infields / Three personal fitness spaces available for reservation
• North Infield: 2 Personal Fitness Stations with access to functional training equipment including: FitBench (dumbbells / kettle bells / Tire Flip)
• South Infield: 1 Personal Fitness Station with access to LifeFitness Synergy cable piece / plyo boxes / med balls

Reservations for pool access, court space (including recreational sports like racquetball, pickleball, volleyball, badminton, and basketball skills - no pickup games at this time) and personal fitness spaces may be made online or on the Ray App (instructions below):

Using the Online System:

1. Sign in to our Online System.  If you need to create credentials please do so by clicking HERE.
2. Once you are logged in click “Bookings"
3. Choose the type of space you are looking to reserve
4. In the small box that pops up choose the date and duration for your reservation. Reservations may be made no earlier than 48 hours in advance. 
5. Using the calendar view choose the time and space that works best for you.  After clicking that time choose “Continue" in the box that appears
6. Choose the name of the member who is booking the space and select the “host" by clicking a circle by that name on the right hand column.
7. Click “Continue to Cart"
8. A “Thank You" message will appear to confirm the booking

Note:  You can view your reservations by visiting the “My Account" section on the home page and choosing “Account Summary".  Scroll down to the “Current Reservations" section to view bookings.  To cancel click specific reservations and then choose “Cancel Schedule"

Using the App:

1. Download The Ray App
2. Log in using your credentials or use the “do not have a login" button to create them
3. Choose “Bookings" on the bottom of the screen
4. Choose the day and time you are looking for and click “Next". Reservations may be made no earlier than 48 hours in advance. 
5. Select the type of space you are looking to reserve
6. Select the specific location
7. Select the specific resource or select “All" to see the availability for all resources in that location
8. Select the duration of reservation
9. Click “Search"
10. Choose the time slot that you would like to reserve and click “book" on the next page
11. Choose the name of the member who is booking the space and click “next"
12. A “Thank You" message will appear to confirm the booking.  You will also be able to add this booking to your calendar

Note: You can view your reservation on the home page of the app by choosing the different days from the calendar list towards the top of the screen.  To cancel, click the reservation in this calendar view and choose “cancel"

Selected recreational equipment is available for check out at the front desk. We ask that you return it to the front desk so that it may be sanitized between uses. Do not leave equipment upstairs on the courts or laying around in the facility. 

• Badminton rackets
• Racquetball rackets
• Shuffleboard sets
• Pickleball Sets
• Table Tennis sets
• Basketballs / soccer balls / volleyballs
• Outdoor equipment: Footballs, flags, and soccer balls

The following programs and services are paused for the moment, but we hope to gradually be able to add them back into our offerings:

• Massage services
• Children's programs including swim, ballet, martial arts, basketball and babysitting
• Some in-person fitness classes and specialty programs
• Pickup basketball
• Daily towel service

Lost and Found Service

• Valuable items that are found will be wiped down and kept in a Ziploc  bag in a safe for 1 week from found date.
• Non-valuables will be kept for 24 hours
• Please contact us at 773-325-4560 during open hours to inquire about lost items