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For employees: Employees who receive health benefits from DePaul may access telehealth services, or virtual visits, as outlined in the health plan design, meaning that the normal deductibles, co-pays and co-insurance will apply.
PPO and CDHP members may access telehealth services offered by their healthcare provider for non-urgent medical care, or they can access care through MDLive. MDLive is primarily for those who would not use their own regular provider for telehealth services, or whose providers do not offer it. MDLive is essentially a pool of registered doctors who provide non-urgent medical and behavioral health services. PPO and CDHP members are encouraged to register with MDLive in advance of needing this service to enable a smoother process when care is needed.
HMO-IL members interested in virtual visits may do so for medically necessary services from providers in their medical group who offer telehealth, subject to HMO rules, such as using your Primary Care Physician for a referral. Contact your Primary Care Physician for more information and to coordinate your medical care services.
For students: University counselors are available for support, crisis management, community referrals and consultation. To be contacted by a counselor, leave a message with University Counseling Services at 773-325-7779. Learn more
For employees: All employees have access to wellness and educational resources through DePaul's employee assistance program, offered by ComPsych® GuidanceResources® (the organization web ID to log-in is EAP4DPU).
Confidential counseling sessions are also available for employees, spouses and dependents (up to 6 free sessions per employee/spouse/dependent, per “incident"). To speak with a counselor or schedule an appointment, employees may call 800-621-4124 anytime.
Specific to the COVID-19 pandemic, ComPsych® GuidanceResources® has developed a Coronavirus Digital Toolkit to offer resources to offer guidance on how to remain healthy and deal with the emotional impacts of the outbreak.
ComPsych® resources include information about stress, anxiety and depression; relationship/marital conflicts; grief and loss; job pressures; substance abuse; getting out of debt; credit card or loan problems; tax questions; legal support; and work-life solutions.
For employees: Benefits-eligible full-time and part-time faculty and staff have access to backup care services for children or adults through Bright Horizons Care Advantage Program. The service includes center-based and in-home care for children and adults. Co-pays and limits do apply. Learn more
For students: The Center for Students with Disabilities can offer referrals, answer questions and provide assistance. Appointments can be requested by calling (312) 362-8002 or (773) 325-1677 or by emailing email@example.com.
For student employees: Student employees who have been requested to return to work on-site and are uncomfortable doing so should consult with their manager on alternative options within their department. If not feasible, the student employee should consider applying for other positions on the Campus Job Board where “remote" is indicated as the location. For further information and FAQs, please visit the Office of Student Employment website or email firstname.lastname@example.org.
For employees: Employees seeking reasonable accommodation can participate in an interactive process with the university to identify an effective reasonable accommodation. Please visit the Office of Human Resources website, or contact the Employee Relations & Equal Employment Opportunity (EEO) team in the Office of Human Resources at email@example.com.