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Expertise: Hospitality and tourism operations. Human resources. Hospitality and tourism education. Human resource management. Job satisfaction. Turnover intention. Casino and hotel industry operations. Customer service. Technology usage in higher education. Gender in leadership. Asian vs. U.S. hospitality education. Phone: 312-362-6539 Email: firstname.lastname@example.org Academic Title: Associate Professor Administrative Title: Director, School of Hospitality Leadership Department: School of Hospitality Leadership College, School or Museum: Driehaus College of Business Institute or Center: The J. Willard and Alice S. Marriott Foundation Center for Student Development and Engagement Academic Website: https://business.depaul.edu/faculty/faculty-a-z/Pages/nicholas-thomas.aspx Download hi-res photo