Coronavirus Covid-19 Updates > FAQs > Employees and workforce
Yes. All costs for COVID-19 testing are waived for all medical plan participants per the federal Families First Coronavirus Response Act (FFCRA).
Medicare Advantage Plan (MAPD) members have cost-sharing for all COVID-19 related services waived. Contact BCBS’s MAPD customer service line for more information at 877-299-1008 or visit the Retiree page on HR.depaul.edu to view communications materials sent by BCBS to members.
Instead of visiting the emergency room, VSP members can access services for essential medical eye care through VSP during the month of April. VSP members can continue to use their routine VSP benefits for replacement glasses or contact lenses. Members should contact their vision provider or call the VSP Customer Care team at (800) 877-7195.
We understand that you may have many questions and concerns about market volatility and its potential impact on your retirement plan. Our 403(b) Retirement Plan fund sponsors, Fidelity Investments and TIAA, have resources available for participants and are available to review your retirement planning and investment goals.
While on-campus individual counseling sessions have been temporarily suspended due to COVID-19 precautions, you can still contact Fidelity or TIAA and speak directly with a financial advisor regarding your plan balance.
Both Fidelity and TIAA launched modified procedures and enhanced resources such as:
For questions regarding returns or refunds for transit and parking products purchased with your HealthEquity/WageWorks Commuter Card or HealthEquity/WageWorks Voucher, please contact the agency where you purchased the product. HealthEquity/WageWorks cannot provide refunds for their products. Visit the HealthEquity/WageWorks Coronavirus Commuter Communication site for the most up-to-date policies for each of their provider partners. Or contact HealthEquity/WageWorks at 877-924-3967 Monday through Friday 7 a.m. to 7 p.m.
You should consult with the Employee Relations unit in the Office of Human Resources (312-362-8500) prior to taking action in this situation.
Provide the employee with resources to answer his/her questions, such as the CDC or World Health Organization websites. DePaul’s Employee Assistance Program, ComPsych® GuidanceResources®, also offers resources to employees to handle stress and work/life issues related to pandemic concerns through their Coronavirus U.S. Digital Toolkit.
The short-term disability benefit and the FMLA (Family and Medical Leave Act) may apply based on certification of the employee’s condition by a medical practitioner. The employee should contact the Lincoln Financial Group for instructions (800-341-0593, or access the Lincoln Financial portal through myHR and then select: Self Service > Benefits > Lincoln Financial). Details about the FMLA process can be found on the Office of Human Resources website.
Employees may use up to sixty (60) hours of sick time each calendar year to care for a family member due the family member's illness, injury, or medical appointment. For non-exempt employees, these days are charged against accrued sick time. It is the employee's responsibility to track and report the amount of sick time used to care for their family member to the employee's manager. FMLA (Family Medical Leave Act) may apply in this situation and the employee should contact the Lincoln Financial Group for instructions (800-341-0593). Details about the FMLA process can be found on the Office of Human Resources website.
In light of federal and state stay-at-home guidelines and for the health and well-being of our entire community, DePaul also announced the extension of work from home through at least July 17, 2020.
Information Services created a
Knowledge Base providing a list of IT resources available at DePaul related to remote work, technology for teaching and learning, and support services, and instructions for using them. This site will be updated continually with new resources. Check back frequently.
The Office of Human Resources created a
Guide to Effective Remote Work (Telework/Telecommuting) to help managers and employees establish effective teamwork, continued productivity, and service to the DePaul University community in light of the ramifications of COVID-19.
If you can’t find an answer that you’re looking for,
submit a question to our COVID-19 response team.