COVID-19 Updates and Guidance > FAQs > Employees and workforce

Employees and workforce

1. Benefits and Resources

Yes. All costs for COVID-19 testing are waived for all medical plan participants per the federal Families First Coronavirus Response Act (FFCRA).  ​

Employees who receive health benefits from DePaul may access telehealth services or virtual visits, as outlined in the health plan design, meaning that the normal deductibles, co-pays and co-insurance will apply.

PPO and CDHP members may access telehealth services offered by their healthcare provider for non-urgent medical care, or they can access care through MDLive. MDLive is primarily for those who would not use their own regular provider for telehealth services or whose providers do not offer it. MDLive is essentially a pool of registered doctors who provide non-urgent medical and behavioral health services. PPO and CDHP members are encouraged to register with MDLive in advance of needing this service to enable a smoother process when care is needed.

HMO-IL members interested in virtual visits may do so for medically necessary services from providers in their medical group who offer telehealth, subject to HMO rules, such as using your primary care physician​ for a referral. Contact your primary care physician for more information and to coordinate your medical care services.

Details about COVID-19 coverage for BCBSIL members can be found on the BCBSIL website.


All employees have access to wellness and educational resources through DePaul's employee assistance program, offered by ComPsych® GuidanceResources® (the organization web ID to log-in is EAP4DPU).

Confidential counseling sessions are also available for employees, spouses and dependents (up to 6 free sessions per employee/spouse/dependent, per “incident”). To speak with a counselor or schedule an appointment, employees may call 800-621-4124 anytime.

Specific to the COVID-19 pandemic, ComPsych® GuidanceResources® has developed a Coronavirus Digital Toolkit to offer resources to offer guidance on how to remain healthy and deal with the emotional impacts of the outbreak.

Medicare Advantage Plan (MAPD) members may have cost-sharing for COVID-19 related services; full details can be found on their website.

MAPD members can also call Blue Cross Blue Shield's MAPD customer service line at 877-299-1008 for more information.

2. Sick Leave and Paid Time Off

​Employees receiving a COVID-19 vaccination, or who experience side effects from the vaccination, can use paid time off.​ For more information, visit Newsline​. ​

A full-time exempt employee may use sick time. A full-time non-exempt employee may use accrued sick time (up to 30 days based on the employee's sick time bank), floating holidays and then vacation time in that order. 

A part-time employee may use up to 60 hours of paid sick time per year, based on their accrual. Part-time employees accrue sick time at a rate of one (1) hour for every forty (40) hours of work.

For extended periods of illness, after five days, eligible employees may qualify for short-term disability benefits or Family Medical Leave Act (FMLA) based on certification of their condition by a medical practitioner. The employee should contact the Lincoln Financial Group for instructions by calling 800-341-0593 or accessing the Lincoln Financial portal through mybluesky.depaul.edu then click on the Lincoln Financial Group tile. Details about FMLA can be found on the Office of Human Resources website.

3. Working Remotely

As of July 19, DePaul returned more of its operations back to campus. For the majority of employees, returning to work on campus may involve a hybrid work approach as determined at the unit level by deans and vice presidents. 

Additional information can be found on the Office of Human Resources website. 

This short video offers five simple ways to make your mental health a priority while you are working from home.

Specific to the COVID-19 pandemic, DePaul’s Employee Assistance Program, ComPsych® GuidanceResources®, offers resources to employees to handle stress and work/life issues related to pandemic concerns through their Coronavirus U.S. Digital Toolkit. 

Confidential counseling sessions are also available for DePaul employees, spouses and dependents (up to 6 free sessions per employee/spouse/dependent, per “incident”). To speak with a ComPsych® GuidanceResources® counselor or schedule an appointment, employees may call 800-621-4124 anytime.

Review the Office of Human Resources Hybrid Work Guide ​for more information. 

Information Services has also created a Knowledge Base providing a list of IT resources available at DePaul related to remote work, technology for teaching and learning, and support services, and instructions for using them. This site will be updated continually with new resources. Check back frequently.


4. Employees with Direct Reports

If you have any questions or concerns please email DePaulCommunityHealth@depaul.edu​. 

If you learn of a confirmed case of COVID-19 or a case of exposure to an individual with COVID-19:
  • Report about yourself here
  • Report about someone else here​​​
Faculty, staff and students can also report a case by calling 773-325-3300 between the hours of 8 am to 8 pm, seven days a week.

Please note that the privacy and anonymity of faculty, staff and students who have tested positive for COVID-19 and those who may be part of a contact tracing investigation will be maintained. 

For more information about DePaul's reporting process, please visit Newsline​

Submit a question

If you can’t find an answer that you’re looking for, submit a question to our COVID-19 response team.