Student Success > Technology > Zoom


Zoom is a cloud-based video conferencing and collaboration platform that allows users to interact with people online. Zoom can be used for meetings, office hours, webinars, lectures, group projects, and more. Video, audio, and screen-sharing options are available, as well as features like instant messaging, polling, and breakout rooms. Zoom can be accessed to create meetings via, and there is also a client available for download which offers additional features.

Quick Links

Contact the Help Desk at or (312) 362-8765 with questions not answered here.  

Student FAQs

All DePaul students, staff and faculty members can use Zoom for hosting online and video meetings, recording meetings, accessing local recordings, and instant messaging. DePaul students, faculty and staff may invite anyone to participate in Zoom meetings that they host.

First, students must activate their DePaul Zoom account. Go to and select the Sign in button. At the login screen, sign in with a Campus Connect username ( and password. This will create an account in Zoom, which will be associated with the DePaul University email address.  

Users with Zoom accounts can schedule a new meeting, join a meeting, or host a meeting. If meetings have been recorded, Zoom allows access to local recordings. Meeting preferences can be set in the “My Meetings Settings” section. Detailed instructions for scheduling and hosting meetings, recording meetings, accessing recordings, and more, can be found on Zoom's website.

Zoom Rooms is a software-based conference room system that provides integrated audio conferencing, wireless screen sharing and video conferencing. Zoom Rooms integrate conference room video equipment with Zoom meetings. Additional details on Zoom Rooms can be found here

Go to and select Download under “Zoom Client for Meetings.”

Zoom meetings are limited to a maximum of 300 participants. Additionally, students are able to record sessions and save locally, to a computer, but cannot save to the cloud. 

Yes, students can record meetings by following the instructions on Zoom's website. Note that students can save meetings locally to a computer, but cloud storage is not available. 

Yes, Zoom can integrate with Outlook email and calendars by downloading and installing the Zoom add-in found at Select Add Zoom under "Microsoft Outlook Add-in."

Go to the course and select Content. Then, go to the module where a link to Zoom has been embedded as an External Learning Tool. Select the Zoom link, then select the Cloud Recordings tab. Select the recording, then select the play button. If there is a passcode for the recording, it will automatically copy to the device with a confirmation message. On the next screen, paste the passcode into the box. If the attempt does not work, go back to Cloud Recordings page. The recording should have a “Passcode” line with a row of asterisks. Select the eye icon to display the passcode and enter this on the next page. 

Zoom Room Remote Student Guide

Access a Zoom Meeting Using DePaul Credentials

To avoid issues with authentication, students should access Zoom meetings using their DePaul email accounts.

Download the Zoom App

  1. Navigate to
  2. Select Download and proceed with the download directions.
  3. Sign in with DePaul Credentials.
  4. Open the Zoom app.
  5. Select SSO.
  6. Log in with DePaul BlueKey credentials.

Check for Zoom Updates

  1. Open and sign into the Zoom app.
  2. Select the profile picture or initials.
  3. A menu will open. Select Check for Updates.
  4. Allow the update to download.
  5. Select Update.
  6. Zoom will update to the latest version.

Mute the Microphone

Set the Microphone to Mute Automatically

  1. Open the Zoom desktop app.
  2. Log in using DePaul credentials.
  3. Under the profile photo or initials, select the gear icon.
  4. Select Audio.
  5. Select the checkbox next to "Mute my mic when joining a meeting."
  6. The "Settings" window can be closed once this option is selected.

Manually Mute the Microphone

  1. Join the Zoom session.
  2. Select Mute in the meeting toolbar.

Change to Speaker View

Zoom offers different views for sessions that allow users to see video feeds. Changing to Speaker view will show the speaker in a large video feed with other participants in smaller feeds.

  1. Select View in the top right corner of the Zoom window.
  2. Select Speaker.

Pin Participants

Participants may pin other participants so they show up as the primary video feed in speaker view, or near the top video feeds in gallery view.

  1. Select the ellipsis (Options) button on a user's video feed.
  2. Select Pin on the dropdown menu.

Enable Captions

Automated live captioning is available in Zoom. English is the only language available.

  1. Select the CC button in the Zoom toolbar.
  2. Select Live transcript – Enable auto-transcription.