DePaul University Newsline > Sections > Campus and Community > Email and voicemail migration to Microsoft Exchange Online
By Information Services /
January 27, 2022 /
Posted in: CAMPUS AND COMMUNITY /
Over the next few months, Information Services will move DePaul email accounts from the on-premises Exchange email servers to the Microsoft 365 cloud, also known as Microsoft Exchange Online. The cloud already hosts student email. This migration will improve security and integration with other Microsoft 365 applications. In preparation for this migration, DePaul voicemail users will be moving to the new Unity voicemail service on Feb 10.
Look out for email notifications:
Please read in-depth details about the email and voicemail migration.
What will change with email?
Microsoft Exchange Online has improved security features. Because of these changes, some users will need to remove and reconnect their firstname.lastname@example.org accounts to their updated Outlook desktop or mobile client app after their migration is complete.
What will change with voicemail?
How should I prepare?
Details for each of these can be found by visiting the link above.
While IS will work with departmental liaisons when scheduling migrations to minimize potential disruptions, the ability to Send As, Send on Behalf Of, or access delegate permissions for another mailbox will be disrupted during this effort. You may experience issues with these types of access until both your mailbox and the resource or other mailbox that you access have been moved. We are planning to move mailboxes as quickly as possible to minimize disruptions.
Be aware of phishing attempts
During the mailbox migration, there will not be mass emails from Information Services or Microsoft asking you to “validate" your account by selecting a link. Some examples include:
You will receive one targeted email 24-72 business hours prior to your mailbox move. If you have been issued voicemail, you will also receive one targeted email with your temporary PIN. These emails will be informational only and will not ask you to click a link or to enter credentials.