Important update for Mac users on campus

Library commons
(DePaul University/Jeff Carrion)
On Sept. 24, Apple released its newest upgrade to the operating system for Mac computers, macOS Mojave. As with each new Apple macOS release, the supporting infrastructure and critical software that Information Services manages -  such as McAfee anti-virus ​- will need to be upgraded to be compatible with the new version of Apple’s macOS. 

Please do not upgrade DePaul-owned Macs to macOS Mojave until Information Services has certified it as a supported version. Performing a self-service upgrade prior to Information Services certification may cause system instability or affect the security of the system. macOS Mojave users may also experience problems with self-service installations of software through Casper. 

Orders for new Mac computers that ship with macOS Mojave will be delayed, and computers waiting in the depot will not be deployed with Mojave until the certification process is completed. Information Services is working through this process as quickly as possible to minimize any inconvenience for the community, and will provide guidance no later than Nov. 26. 

Information Services will announce on its website and in Newsline when the certification process is completed and new orders can resume. 

Thank you for your patience and understanding. If you have any questions about this upgrade or other technology related issues, please contact the Technology Support Center at 312-362-8765. 

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