DePaul University Newsline > Sections > Campus and Community > ICYMI: Changes to DePaul's counseling services announced

ICYMI: Changes to DePaul's counseling services announced

St. Vincent statue
(DePaul University/Jeff Carrion)

Over the summer, DePaul announced a number of changes to the university's counseling service department, all of which aim to improve the community's experience with the office. The department announced a new name, phone number and service delivery options. The university also introduced online appointment booking.

New name 

The new name, University Counseling and Psychological Services, better reflects the community-based counseling nature of the services provided and current best practices in higher education. With the new name come new web and email addresses: and

New phone number 

The new phone number, 773-325-CARE (2273) allows students to schedule appointments and to receive 24/7 mental health phone support services. The 24/7 phone support service has been branded ‘We Take Care @ DePaul,’ and you will see promotional and marketing materials around campus with this program name.

The same number allows faculty and staff to refer students and to consult with a clinician on mental health topics and issues. The community can also engage UCAPS via email at

Online scheduling of consultation appointments 

UCAPS also introduced online appointment scheduling for brief screenings and consultations. Students can navigate to and select ‘Schedule a Consultation.’ Once there they can select an appointment that is convenient for them, provide some basic information and then receive emailed reminders for their appointment.

“We already offered the convenience of tele-mental health to students and we are pleased to be able to offer the online booking option,” says Tow Yee Yau, director of the department. “The ease with which students can book appointments and access therapy and mental health support sessions, free of charge, reduces three important barriers to accessing mental health services.”

New staff ​

Nine new staff numbers will have joined UCAPS by Aug. 29, with JD Dragna, Meghann​ Hennelly and Alice Wasylowsky being the latest to come on board. An additional staff member is set to join the team in September, brining the department to 10 professional staff for the start of the academic year.

“These are all positive changes we are excited about,” says Eugene Zdziarski, vice president for Student Affairs. “Tow has worked tirelessly since late last fall to bring new staff on board and to establish easier ways to book and access all of the services UCAPS has to offer. We believe the entire university community will benefit from these changes, particularly students.”​

​​Visit the ​University Counseling and Psychological​​ Services website for more information.