Information Services to update for macOS Catalina

Mac update
(DePaul University/Jeff Carrion)
Apple has released its newest upgrade to the operating system for Mac computers, macOS Catalina. As with each new Apple macOS release, the supporting infrastructure and critical software Information Services manages - such as Crowdstrike anti-virus - will need to be upgraded to be compatible with the new version of Apple’s macOS. Please do not upgrade DePaul-owned Macs to macOS Catalina until Information Services has certified it as a supported version. 

Performing a self-service upgrade prior to Information Services certification may cause system instability or affect the security of the system. macOS Catalina users may also experience problems with self-service installations of software through JAMF. Information Services is working through this process as quickly as possible to minimize any inconvenience for the community and will provide guidance no later than Nov. 30. 

Information Services will announce on its website and in Newsline when the certification process is completed. 

Once Catalina is officially released by Apple, macOS Sierra (OS X 10.12) and older macOS versions will no longer be supported and should be upgraded. Thank you for your patience and understanding. 

If you have any questions about this upgrade or other technology related issues, please contact the Technology Support Center at 312-362-8765.