(DePaul University/Jamie Moncrief)
Faculty and staff Mac users can now upgrade to the latest macOS version, Big Sur. To effectively support Big Sur, DePaul's endpoint security software, Crowdstrike, will start upgrading on all DePaul macOS systems beginning the week of March 1.
As part of the installation process, customers will see a message asking about notification settings. When you see the message, please click “Allow" to ensure important security alerts are visible to you in the future. Regardless of the choice, the system will be fully protected and alerts will continue to be centralized.
Please note High Sierra (10.13) and macOS versions previous to it are no longer supported. Customers needing to upgrade from versions Sierra or High Sierra are encouraged to contact Information Services for assistance to ensure endpoint security software is installed properly.
Information Services does not currently support, nor does it recommend, users purchase a Mac with the Apple Silicon M1 chip. The M1 chip is a major architectural change and software compatibility is not fully tested. Currently, DePaul's Crowdstrike endpoint security software is not yet compatible with the M1 chip. Information Services will provide additional communications at a later time when support for M1 chip can be expected.
If you have any questions, or need support with your Mac system, please contact the Help Desk at (312) 362-7865.