Print & Mailing Services > Student Mail
773-325-4912 - General info line 773-325-4543 - Supervisor line
Mail Center Window Hours During the 2021/2022 Academic Year*Monday-Friday: 10am - 8pm Saturday: 11am - 4pm Sunday: Closed
Access to mailboxes is available when the Student Center building is open. Over-sized mail and any mail requiring a signature can only be picked up during window hours.
* Window and building hours vary during the summer and over holiday breaks. Changes in window hours will be posted in the Mail Center.
The LPC (Lincoln Park Campus) Mail Center is located in the Lincoln Park Student Center, Suite 317 at 2250 N. Sheffield.
All mail and packages addressed to DePaul students living in DePaul Housing are delivered to the Student Mail Center during window hours. We do not receive USPS mail on Saturdays or Sundays. Any packages or letter mail that require a Mailing Services employee signature from the shipper will also require a student signature upon pick up from the Student Mail Center. Mail received via USPS that does not require a signature and is not oversized is placed in the mailboxes. For any mail or packages not placed in your mailbox, residents will receive an email from DePaul Mailing Services when your package is ready for pickup. Your student ID and signature are required before we can release any packages. We only release packages to the intended recipient.
Mailbox Assignment and Key Pick Up:
All students living on campus are assigned a mailbox number by Housing Services.
Each resident is issued a mailbox key at the Mail Center. To receive your key, you must present your DePaul ID to have it scanned into the
Student Mailing Key Tracking System. Once your ID is scanned, you will sign out the key assigned to your mailbox. Only the actual ID holder may sign out their key.
Key Return Policy:
At the end of the Academic Year, or if you move out of the dorms during the
Academic Year, you must return your key
in-person to a Mail Center employee during window hours and sign it back in with your DePaul ID or you will be charged a missing key fee of $20. Do not return your key to Housing Services. Do not leave keys in the Mail Center without signing them back in.
If you change dorm rooms during the Academic Year, you must come to the Mail Room to sign in your old key and sign out a new one, as your mailbox number will change.
Students Living Off-Campus:
If you are a commuting student or student living locally off-campus and wish to rent a mailbox, please come visit us in the Mail Center during window hours.
2250 N. Sheffield Ave. Ste. 317
Chicago, IL 60614
If you have a roommate or roommates you all share the same mailbox. Mailboxes are assigned to a room, not a person.
Any mail that is not placed in a mailbox will be logged into DePaul's mail tracking software. Please be aware that email from shippers are not an indication that your package is ready for pick-up. Once the package is logged in, an email from DePaul Student Mailing will be automatically sent to the addressee stating that the package is ready for pick-up. Please ensure that your preferred email is accurate in Campus Connect. Bring your DePaul I.D. to the Student Mail Center. Your I.D. and signature are required for us to release your packages.
Please email firstname.lastname@example.org or bring in the tracking number of your item to our office. Items improperly addressed or addressed to a name not in our system can cause the package to be sent to our holding shelf. Notification emails cannot be sent for items on our holding shelf. Items on the holding shelf are held for one week and then returned to sender.
To obtain your key, come to the LPC Mail Center window. You will be asked to present your DePaul ID and to sign for your key. Each key is issued in accordance with the current roster supplied to us by Housing Services. If you lose your key you will be charged a replacement fee.
Mailbox numbers are assigned based on a student's room assignment. Your mailbox number is included with the information DePaul's Housing Sevices provides regarding your room assignment.
You can also find your mailbox number by clicking here and then clicking on your dorm and scrolling to your room number.
Every package or envelope that requires a signature for delivery also requires a signature from the recipient. This is primarily for security reasons but also accountability and tracking.
Packages and mail should be addressed properly every time you send something or have something sent to you. If your mailbox number is not included on items sent to you, delivery may be delayed due to extra processing to locate your mailbox.
DePaul does not forward any mail. Mail received for anyone not currently living in DePaul housing is returned to sender. Before students leave DePaul housing, they should notify senders of their new mailing address.
Once you recieve an email informing you of a delivery, you have 21 days to retreive your item . You will be sent a second notice after 14 days, letting you know you have 7 more days for pick-up. After 21 days, your item will be returned to sender.
You must return your key at the end of the academic year or if you move during the acedemic year. To return your key, check it in at the LPC Mail Center during window hours. Please do not slide your mailbox key under the mailroom door or leave it in your mailbox. Do not return your key to Housing Services. Missing or improperly returned keys will incur a fee of $20
Perishable items sent through shipping and mailing services (FedEx, UPS, Amazon, etc) will be accepeted. These items will be held in either the Student Mail Center freezer or refrigerator based on the description on the package and if space is available. Mislabeled perishable items, meaning we can't determine who they are for, will be disposed of at the end of the business day that they arrive. If you recieve a perishable item, it will be indicated as such in your notification email from Student Mail. Perishable items will be diposed of after a week. Groceries and meal deliveries are not accepted at the Mail Center. Flowers are accepted but they must be properly addressed and they will be disposed of at the end of the second business day after they have arrived.
United States Postal Service
United Parcel Service