Print & Mailing Services > Student Mail

LPC Mail Center

Phone Numbers

773-325-4912 - General info line
773-325-4543 - Supervisor line

EmailStudentMailCenter@depaul.edu


Mail Center Window Hours During the Academic Year*

Monday-Friday: 10am. to 8:30pm
Saturday: 11am. to 5pm.
Sunday: Closed

Access to mailboxes is available when the Student Center building is open. Over sized mail and any mail requiring a signature can only be picked up during window hours.

* Window and building hours vary during the summer and over holiday breaks. Changes in window hours will be posted in the Mail Center. 

General Information: 

The LPC (Lincoln Park Campus) Mail Center is located in the Lincoln Park Student Center, suite 317 at 2250 N. Sheffield.    

All mail and packages addressed to DePaul students living on campus is delivered to the Student Mail Center during window hours. Any packages or letter mail that require a Mailing Services employee signature from the shipper will also require a student signature upon pickup. Mail received via USPS that does not require a signature and is not over sized is placed in the mailboxes. For any mail or packages not placed in your mailbox, you will receive an email from DePaul Mailing Services and a notice in your mail box when your package is ready for pickup. Bring the notice from your mailbox to the window to pick up packages. This notice, your student ID,  and signature are required before we can release any packages. We only release packages to the intended recipient.

Mailbox Assignment and Key Pick Up:

All students living on campus are assigned a mailbox number by Housing Services.

Each resident is issued a mailbox key at the Mail Center. To receive your key, you must present your DePaul ID to have it scanned into the Student Mailing Key Tracking System. Once your ID is scanned, you will sign out the key assigned for your mailbox. Only the actual ID holder may sign out their key. 

Key Return Policy:

At the end of the Academic Year, or if you move out of the dorms during the Academic Year, you must return your key in person to a Mail Center employee during window hours and sign it back in with your DePaul ID or you will be charged a missing key fee of $20. Do not return your key to Housing Services. Do not leave keys in the Mail Center without signing them back in.

If you change dorm rooms during the Academic Year, you must come to the Mail Room to sign in your old key and sign out a new one, as your mailbox number will change.​

Students Living Off Campus:

If you are a commuting student or student living locally off campus and wish to rent a mailbox, please come visit us in the Mail Center during window hours.​

FAQ

​​​​​What is my address?

Your Name
DePaul University
2250 N. Sheffield Ave. Ste. 317
Mailbox #______
Chicago, IL 60614 ​

Why is my roommate’s mail in my mailbox?

If you have a roommate or roommates you all share the same mailbox. Mailboxes are assigned to a room, not a person.​

How do I know when I receive a package?

Any mail that is not placed in a mailbox will be logged into our​ mail tracking software​. ​Once it is logged in, an email will be automatically sent to the​ addressee's email alerting them the package has been recieved by DePaul.​ A  barcoded slip will be placed in your mailbox. Bring this slip to the window to retrieve your item. 

How do I obtain a key?

To obtain your key, come to the LPC Mail Center window. You will be asked to present your DePaul ID and to sign for your key. Each key is issued in accordance with the current roster supplied to us by Housing Services. If you lose your key you will be charged a replacement fee. 

How do I find out my mailbox number?

Mailbox numbers are assigned based on a student's room assignment. Your mailbox number is included with the information DePaul's Housing Sevices provides regarding your room assignment. You can also find your mailbox number by clicking here and then clicking on your dorm and scrolling to your room number.​

Why do I have to sign for a package?

Every package or envelope that requires a signature for delivery also requires a signature from the recipient. This is primarily for security reasons but also accountability and tracking. ​ ​​

What if my box number is not included on a box or piece of mail?

Packages and mail should be addressed properly every time you send something or have something sent to you. If your mailbox number is not included on items sent to you, delivery may​ be delayed due to extra processing to locate your mailbox. ​​

What happens with my mail after I leave DePaul housing?

DePaul does not forward any mail. Mail received for anyone not currently living in DePaul housing is returned to sender. Before students leave DePaul housing, they should notify senders of their new mailing address.​ 

My shipper says my package has arrived and been signed for, can I come pick it up?

Packages that are signed for by the LPC Mail Center have to be​ entered into DePaul's package tracking software.  Students should wait to receive an email from LPC Mail Center before coming to pick up packages. 

How long will DePaul hold my mail?

Once you recieve an email informing you of a delivery, you have 21 days to retreive your item . You will be sent a second notice after 14 days, letting you know you have 7 more days for pick-up. ​After 21 days​, your item will be returned to se​nder. Mail that is not picked up at the end of the year will be disposed of.

What if I am in DePaul housing over the summer?

S​tudents living in DePaul housing during the summer will be assigned mailboxes just as they are​ during other times of the year. Summer students, however, are not given keys to the mailboxes and, therefore, can only pick up mail during summer window hours . You must come to the window with your DePaul​ ID, and an LPC Mail Room staff member will check your mailbox.

How do I return my key?

You must return your key at the end of the academic year or if you move during the acedemic year. To return your key, check it in at the LPC Mail Center  during window hours. Please do not slide your mailbox key under the mailroom door or leave it in your mailbox. ​​Do not return your key to Housing Services. Missing or improperly returned keys will incur a fee of  $20​