Print & Mailing Services > University Mail > Incoming

Incoming Mail

Incoming mail is picked up from both the Loop and Lincoln Park US Post Offices each morning. The mail we receive is sorted for delivery to your location the same day. It is critical that you notify senders of your full university address to include your department name and suite number. All university mail is sorted by department name, if this information is missing, you may see a delay. See instructions​ on how to update or edit your Campus Delivery Address.

Ambiguously addressed incoming mail will be opened to help determine the appropriate delivery location.

Mail for employees not employed at DePaul any longer will be sorted to their original delivery location with the intent that the information can still be of benefit to the department.

Accountable Mail (certified, express, delivery confirmation and packages) are delivered later in the day as additional accountability is necessary. These pieces require a delivery signature.

Mail is picked up and delivered once daily to all departments. Any additional pickups must be requested by calling at the appropriate campus (Loop x 28367 and LPC x 54543)

Business Reply Mail

Business Reply Mail (B.R.M.) can be used when a department wishes to pay for return postage on mail that is to be responded to by its recipients. The department pays first-class postage only on returned responses.

When return information is not confidential, departments may want to consider Business Reply cards, which are charged at the postcard rate rather than the first-class rate. The dimension requirements for Business Reply cards are from 3.5"x5" (smallest) to 4.5"x6" (largest)

All Business Reply Mail is returned and distributed from the Loop campus. For this reason the return address on Business Reply Mail should be:

DePaul University
[Department name]
1 East Jackson Boulevard
Chicago, IL 60604 - 2287