Reed notes that students often come to her class with a distinctive
background: they are typically working adults, and many also hail
from Chicago communities. She says that the course is partly
about “developing civic engagement skills in adults.” Marisol
Morales, Associate Director of the Steans Center, adds that
“the adult student population brings experience, knowledge and
resources to this class, as well as an openness about wanting to
do this kind of work.”
“To me, it is very important for the university to be engaged with
communities,” asserts Reed, who is a member of the SNL Faculty
and Associate Dean for Curriculum, Instruction and Assessment.
“It also happens that community-based service-learning is a
tremendous learning methodology. I believe we can learn more
about issues by being actively involved in problem-solving with
a community.” Through the class, students work with Greater
Humboldt Park Community of Wellness, a coalition of small health
promotion groups on the city’s northwest side. Reed works closely
with the organization to develop a project well before the ten-week
class gets underway.
This past fall’s assignment: to put together
a resource guide for people who have HIV -- a guide that includes
information about an array of resources in Humboldt Park. The
idea is to get this information in the hands of service providers,
who can then give it to their clients. The information will be
also available online, and will be presented in both English and
Spanish.
In addition to HIV services, the guide will also include
information about medical, legal, housing, education and other
needs. One early step students took while developing the guide
was researching what others have done in this field.
Community
Students learn through experience that
Humboldt Park is rich in community-based
assets. Early on in the term, students took a
tour of Humboldt Park led by Morales, who is
herself a resident of the community. Through
the tour and their work in the community,
students learned about the importance
of cultural preservation, the community’s
resistance to gentrification and, in general, its
proactive response to neighborhood issues.
“I didn’t know what to expect,” says SNL
student Maria Gallegos. “The first things you
see are the Puerto Rican flags, businesses,
then a community organization, a restaurant.
Then we saw murals that depict the community,
which are pretty amazing. You get the sense
that there’s something at stake -- people are
trying to hold on to what they have.” In the
process, faculty and students say the tour and
the service learning experience that follows
counters negative views that may be held
by those less familiar with the community.
The community’s assets also include three
hospitals, several low-cost clinics and a myriad
of nonprofit agencies as well as after-school
programming, food pantries and a satellite
branch for one of the City Colleges of Chicago.
In addition to its many assets, Humboldt
Park faces a range of pressing issues, including
health-related challenges identified in two
studies of six Chicago communities conducted
by the Sinai Urban Health Institute in Chicago.
The studies not only asked residents about
incidents of diabetes, heart disease or
other health problems, but also about their
perceptions on health-related matters. What
research found, says Juana Ballesteros,
Executive Director of the Community of
Wellness, “was a startling disproportion of
many illnesses in Humboldt Park.” HIV in the
Humboldt Park community was identified as
one of eight areas the community should make
a health priority. Reed suggests that in some
ways the experience of residents in Humboldt
Park reflects the experience of people in many
communities around the country.
“Our country is experiencing a growing gap
between rich and poor, and that is reflected
in the growing gap in health care for rich and
poor,” says Reed. “Humboldt Park has a high
rate of uninsured people, and residents tend
to work in low-wage jobs where there is no
health insurance. There is a tremendous need
for people to be covered – and for culturally
competent care.” Students in the class learn
about these health disparities – and what the
community is doing to address them.
Project
The project, both Reed and Ballesteros say,
starts with the community, which sets the
agenda for this effort. It also emphasizes
community-based primary prevention,
an approach Ballesteros says is “something
we don’t hear enough about.” While readings
for the class lead to discussions about mental
health, lack of insurance, racial inequities in
healthcare access and other topics, development of the resource guide gives students a
hands-on understanding of these issues. “It’s
important to have easy access to information
that is condensed and centralized,” says
Ballesteros. “Students are working to centralize
information about local HIV services.
The wonderful thing is, there are services in
Humboldt – but they have never been centralized. The last thing someone with HIV needs
when trying to locate housing or get food or
access other services is to have a problem
finding information.”
Like many service learning classes, this
class exposes students to a community and
experiences they might not otherwise have. “In
a sense, this class is about crossing what some
may perceive as a boundary,” says Reed. “But
many students are excited, not resistant. They
are likely to say ‘OK, I’ll make it work.’” “This
class is mutually beneficial,” adds Ballesteros.
“I couldn’t produce these materials without
students, but there is also this sense that this
experience heightens the awareness and understanding of students.” That thought is echoed
by many students in the class, most of whom
have had little or no experience in the Humboldt
Park community. “This is a rewarding experience -- it can benefit the community, makes you
feel better as a person and I’m getting college
credit for it,” says Cathy Puchalski, a senior
majoring in communications.“Getting the word
out there is key; and this class also applies to
my major.”
Students
While students focus on their project for
Community of Wellness, they also have an
opportunity to examine their experiences by
keeping journals and participating in reflection sessions and discussions in which they
talk about community engagement and other
subjects. SNL student Jeanette Harris praised
the team-oriented aspect of the class. “We have
really come together, and everyone has brought
something to the table,” says Harris, who is
an assistant teacher at the Abraham Lincoln
Centre, which provides a range of social and
educational services on the city’s south side.
“In the past, I have been the type of person who
sat back and liked to listen a lot in class. You
cannot do that in this class -- you must come to
the table with your ideas and feedback.”
Students also must be willing to explore a
new community on its own terms. “Based on
things I’d heard in the news, I was practically
scared to go into the area,” adds Harris. “But
once I went on a tour and visited the community, I found that people were friendly. I gained
an awareness of what is going on around the
community, but also learned about how I can
find resources and present them through this
project.” Harris suggests that there may also
be ways to use this information and present it
to her community. “I can incorporate what I’ve
learned into my job – the place where I work is
like a community, and people of all backgrounds bring their kids there.” The value of service learning also stood out for Andrea Baldwin. “If you
don’t encounter anyone directly, you go by what you’ve heard and read,”
says Baldwin, who is pursuing a degree at the School for New Learning
while working as a project manager for the Chicago Housing Authority.
“I’m finding that some of the struggles people face are the same as
those people face in my neighborhood on the south side.”
Meanwhile, Maria Gallegos says she learned about how to respect the
Humboldt Park community through her experience. “We can’t go in and
say, ‘here, we’re going to help you’ -- you have to go by the guidelines
of what they want. My goal in this class is not only to learn, but to make
sure the resource guide is exactly the guide they want. At the same time,
I love to interact with people – that’s the way I learn,” adds Gallegos,
who has been active as a volunteer in her own community. “I would do it
again and take another service learning class.”
Gallegos adds that her experience in this class and others at DePaul
has “solidified” her thought that she might consider running a nonprofit
organization in her own community. “Why not start where you live?” she
asks. “Of course the resource we are doing for this class will be used in
Humboldt Park, but maybe it can be a stepping stone for other communities. Learning about this community was encouraging. One of the
messages I heard was ‘Maybe we have this problem here, but we are
doing something about it. This is our reality.”