Desire2Learn (D2L)

There are a few reasons a class may not show up in D2L. If a course does not appear in D2L, select "View All Courses" and search for it. If the course is found, pin the course so it appears on the homepage. If registration occurred within the last 24 hours, the registration may not be processed yet. Wait 24-48 hours after registering for a course to appear in D2L.

The course also may not be active. Instructors are responsible for activating the course, so consider reaching out to the instructor of the course to see when it will be activated. Additionally, if the course has not yet started, it may not be visible in D2L. Contact the instructor to see when the course will be visible. The TSC can also be contacted if the course cannot be found. 

To see a previous course, use the terms options on the D2L homepage to navigate to the term during which that class was taken. If it is not there, the instructor may have deactivated it. 

Go to the Submissions area of D2L and locate the assignment. If the instructor has provided feedback, it will show up under the “Evaluation Status” column as a link that reads “Feedback: Unread.” Select this link to be taken to the feedback page. Feedback can appear in the “Overall Feedback” section, within the rubric (if one was used), or by selecting the View Inline Feedback link under the “Inline Feedback” column. 

If the submission folder has a textbox for assignment submissions, the video will first need to be uploaded to Panopto. Follow the directions on Uploading a Video to Panopto. See the Student Guide on Panopto for information on accessing Panopto (steps 1-4) and submitting a video to a submission folder. Use the insert stuff icon in the textbox to bring up a menu of options, and select Panopto Insert Stuff. A window will open with My Folder in Panopto. Select Insert and proceed to insert the video to the textbox. 

If the submission folder asks for an uploaded attachment, the video file can be attached as with any other file. 

If a quiz cannot be accessed, and a “Not Authorized” or “Internal Error” message appears, this can be for one of a few reasons. The quiz may not be available because the due date has passed. The quiz may also not have been released yet, in which case the instructor can be contacted. Lastly, if the maximum number of attempts for the quiz have been reached, access may be denied.

Go to the Quizzes area of D2L and locate the quiz. If the instructor has provided feedback, it will show up under the “Evaluation Status” column as a link that reads “Feedback: On Attempt.” Select this link to be taken to the feedback page. Select the attempt to view feedback for. The quiz will open with instructor feedback visible.

The video will first need to be uploaded to Panopto. Follow the directions on Uploading a Video to Panopto. See the Student Guide on Panopto for information on accessing Panopto (steps 1-4) and posting a video to a discussion board. 

Navigate to the discussion board and select Start a New Thread. Use the insert stuff icon in the textbox to bring up a menu of options, and select Panopto Insert Stuff. A window will open with My Folder in Panopto. Select Insert and proceed to insert the video to the discussion board post. 

If a discussion can be accessed but will not allow a new post, the discussion’s permissions are set so that the discussion is visible but locked for posting. Check to see when the discussion was due. If the due date has passed, reach out to the instructor for further information.

Respondus Monitor Lockdown Browser has a step-by-step student guide. 

From the D2L course navigation bar, select More. Then, select Quizzes. Locate the quiz to view feedback on, and select the On Attempt link in the "Evaluation Status" column. Select the Launch LockDown Browser button, and select Open LockDown Browser if a popup opens. Lockdown Browser will launch, and the link for Attempt 1 can be selected to view feedback.

The most common cause of this issue is related to the blocking of third party cookies and/or the use of an incognito/private browser. It is recommended to never use the Safari incognito/private browser option when viewing Panopto videos. Issues with this browser occur across all devices.  Instead, access the course using either Chrome or Firefox. If issues continue to occur, it is recommended to allow https://d2l.depaul.edu to set cookies and/or to access the class not using an incognito/private browser. For more information about adjusting settings see Panopto’s guide.

First, create slides in PowerPoint. Do not use animations or transitions, as these will not appear in Voicethread. Make sure the webcam and microphone are working and recognized by the computer. Be prepared to do an on-camera presentation of the PowerPoint.

Note: Use either Chrome or Firefox. Internet Explorer, Edge, and Safari will not work.

Select the Voicethread link in D2L. (Note: This link may have a different name, but it will be listed as an External Learning Tool.) Then, select Add Your Own and then Create a New VoiceThread. Select Add Media and then select My Computer. Upload the PowerPoint file and enter a title, then select Add Comment and the + sign to add a comment. Select the icon that represents the kind of comment (audio, video) to add. Once recording begins, use the lower right arrows to change slides. When finished, select Stop Recording. Choose Save, or cancel and try again. 

For more information, see VoiceThread’s student guides.