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Imagine yourself as an outside business/management consultant retained by your organization. You have quickly identified a surprising problem: upper management does not have a clear understanding of its own business. Your assignment is to compose a memo to the organization's top executives, concisely stating your initial assessment and understanding of the organization. This memo should thoroughly describe the organization's history, mission, core business(es), key customers/clients, primary competitors, leading sources of revenue/funding, hierarchy structure and job titles and how the organization contributes to society.Ideas: conduct research via the Annual Report, brochures, company web site, as well as probing veteran colleagues.
Given what you know abut the company from your research, what suggestions do you have for improving it, e.g., employee relations, product/service offerings, customer service techniques, marketing strategies?
Read Nelson and Quick's chapter on managing workplace diversity in their book
Organization Behavior: Foundations, Realities and Challenges. As you construct your responses and postings to the following forum questions, refer to the article as a source of support. Please identify quotations that help to address your own thoughts, and cite these quotations with a page number.
Greenaway, Roger. "Experiential Learning, Articles and Critiques of David Kold's Theory."
Moon, Jennifer (2004).A Handbook of Reflective and Experiential Learning: Theory and Practice. New York: RoutledgeFalmer.