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Troubleshooting, Support & Training

Troubleshooting

If you run into problems editing your page, we recommend you start with our basic troubleshooting guide. Or, see if your question is on our list of frequently asked questions.

The Help Desk

For specific SharePoint questions, issues and requests, please contact the Help Desk or email helpdesk@depaul.edu.

Strategy & Best Practices Support

For general content questions, strategy and best practices, email webcomadmins@depaul.edu.

Training & Adding New Editors/Approvers

Information Services (IS) offers training for all new SharePoint editors, approvers and SmartForm editors.  For more information about training visit our SharePoint Training page on the IS website. SharePoint training is open to DePaul faculty, staff, and student employees, with the permission of their site owner. To add a new editor or approver to your site, or to request training, email sptraining@depaul.edu.