SharePoint Information Site > Web Parts > FAQ > Instructions

Instructions

As always, log in to edit the page in SharePoint by clicking Editor Login in the bottom right corner of the page, and enter your Campus Connect username and password. Next, click the Edit symbol at the top of the page, or go to the Page tab and click Edit. If the ribbon does not appear, you can access it through the Site Actions dropdown by selecting Show Ribbon, or edit the page directly from the dropdown menu.

Inserting an FAQ

1. Go to the Insert tab in the ribbon, and click on Web Part.

2. Select FAQ Web Part, and hit Add.

3. Click on Add New Item, and type a question in the field that says Question. Add an answer by clicking Click Here to Add New Content, and type the answer in the HTML zone that says Answer (never leave an item blank). Click OK.

4. Repeat until all questions and answers are entered. 

5. Save & Close and Check In the page in the ribbon.

Note: When creating new items, don't leave any of the Answer fields blank.


Step-by-step Image Guide

Click in the Main Content area, and in the ribbon click the Insert tab.

insert

Click on Web Part.
web part

Choose FAQ Web Part, and click Add.

Click Add New Item to add the first question and answer.
faq

Type in the question, and then click to type in the answer.


Type in the answer. If you don't have content ready for an item, be sure to insert placeholder content. Never leave an FAQ item blank, as it will cause an error on the page. After you've entered the content, click OK.


After you click OK, it looks like this:
click ok
Add more items by repeating the steps above. If everything looks correct, Save & Close and Check In the page.

The FAQ looks like this on the page:

The FAQ when an item is expanded looks like this:




Watch the instructional Video for the FAQ web part.