Teaching Commons > Teaching Guides > Technology > Desire2Learn > Tools > Quizzes > Solving Quiz Submission Issues

Solving Issues with Submitting Quiz Attempts in D2L

Sometimes students experience technical issues while taking a quiz. If a student was able to save their answers but were not able to submit the attempt the attempt will be left "in progress".  These "in progress" attempts can can be manually submitted by the instructor.   If necessary, an instructor may also provide a student the opportunity to retake an exam by resetting the quiz attempt.  

Submit a Quiz Attempt for a Student

  1. Select More.  
  2. Select Quizzes.   
  3. Select the dropdown arrow next to the quiz with the attempt that needs to be manually submitted.
  4. Select Grade.  
  5. Select Show Search Options to filter the view to only students who have an attempt in progress. 
  6. Change the filter by using the dropdown arrow [A].
  7. Selecting Users with attempts in progress [B].
  8. Select the magnifying glass in the empty search box [C].
    Visual depiction of the steps for filtering to just in progress quiz attempts
  9. From the list of students select  the Enter Quiz as User icon [A] next to the (In Progress) attempt.    
    Visual depiction of the impersonate user icon used to enter the quiz and submit as student.
  10. A pop-up message asking for confirmation will appear. 
  11. Select Yes to impersonate the student and enter the quiz.  
  12. A page that lists the student's responses to the quiz questions will open. Select Submit.

    Note: If it is decided not to submit the quiz, cancel and exit this screen by selecting Exit Impersonating.

  13. After selecting Submit once, the Quiz Submission Confirmation page will display.  
  14. Select Submit
  15. The attempt has now been submitted and can be graded.

Reset a Completed Quiz Attempt

  1. Select More.  
  2. Select Quizzes.   
  3. Select the dropdown arrow next to the quiz with the attempt that needs to be reset.
  4. Select Grade.
  5. Select the box next to the quiz attempt to be reset.
  6. Select the trash can icon [A]. 
    Visual of the trash can icon used to delete the attempt.
  7. A pop-window will open confirming attempt deletion. Select Yes.  
  8. The quiz attempt will be deleted, and the student will be able to retake the quiz.

    Note: If the end date has passed see  Special Access to extend the end date for the student.

  9. Select Save and Close to return to the quiz list page.  

Reset a Quiz Attempt In Progress

  1. Select More.  
  2. Select Quizzes.   
  3. Select the dropdown arrow next to the quiz with the attempt that needs to be reset.
  4. Select Grade.
  5. Select the Attemps tab.
  6. Select Show Search Options.
  7. Under the "Restrict to" field, use the dropdown menu to select Attempts In Progress.
  8. Select the magnifying glass icon in the "Search for" field​.
  9. The page will refresh with the attempts in progress listed at the bottom.
  10. Select the checkbox next to the attempt to reset.
  11. Select the trashcan icon to reset the attempt.
  12. A popup window will open to confirm the request. Select Yes to complete the reset.

NEXT STEPS

Check the grades on any quiz attempts that have been reset or resubmitted. Review Grading Quizzes for more information.

Quiz Request Form

Have a quiz you need set up in D2L? Fill out this quick form, and the FITS staff will create it in D2L using the file you send us.

Access Form