Teaching Commons > Teaching Guides > Technology > Desire2Learn > Tools > Panopto > Recovering a Panopto Recording

Recovering a Panopto Recording

Sometimes a Panopto recording may fail to upload to a user’s “My Folder.” When this happens, the recording is still stored locally. They can be recovered from the “Manage Recordings” page.

Recover a Local Recording on a PC

  1. Open the Panopto recorder.
  2. Select Manage Recordings [A].
    manage recordings PC
  3. A list of recordings will appear. Next to the recording that needs to be retrieved, select either Upload to Server or Resume (this will depend on the type of error).
  4. Select the folder to which to upload the recording.
  5. The recording should resume uploading and appear in “My Folder” when complete.

Recover a Local Recording on a Mac

  1. Open the Panopto recorder.
  2. Select Manage Recordings [A].
    manage recordings Mac
  3. Select the recording from the list.
  4. Select Choose Folder and Upload [A].
    choose folder and upload
  5. Choose the folder into which the recording should be uploaded.
  6. Select Upload.
  7. The recording should resume uploading and appear in “My Folder” when complete.